Privacy and accessibility

Your personal information

Emerald Fire Brigade is part of the Country Fire Authority (CFA).

When you send us a form on this website, we collect your name, your contact details and anything else you choose to tell us.

We use it only to reply to you, or to contact you about volunteering if you asked us to. We don't sell it. We don't give it to anyone outside the brigade and CFA unless the law requires it.

Forms are stored by Wix, the company that hosts this website. Brigade officers read them so they can reply to you.

To see, correct or remove what you sent us, email comms@efb.org.au.

CFA handles personal information under the Privacy and Data Protection Act 2014 (Vic). Read CFA's privacy statement, or email CFA's Privacy Officer at privacy@cfa.vic.gov.au.

Accessibility

We built this website to work on older phones, in poor reception and with screen readers. It keeps a saved copy on your phone for when there's no signal.

If something on this website doesn't work for you, tell us at comms@efb.org.au or call the station on (03) 5968 4444 (not for emergencies).

Help in your language: call 131 450. Deaf, hard of hearing or speech impaired: TTY 1800 555 677.

Fire danger information

Fire danger ratings and Total Fire Bans on this website come from CFA. Warnings come from VicEmergency. Always check VicEmergency and CFA before you act.